SELLBYTEL establishes locations in Sydney, Kuala Lumpur and Seoul.

AWARDS

One of the world’s largest investment companies is awarded five stars by the magazine “Capital". In the category “Service”, SELLBYTEL receives, together with its client, 24,8 from 25 points.

One of SELLBYTEL's clients, a large investment company, is awarded 2nd in the Mummert Study Rankings based on services provided.

SELLBYTEL establishes locations in Toronto, Berlin and Singapore.

FACTS & FIGURES

The SELLBYTEL Group employs over 4,500 people at 25 locations worldwide.

SUCCESS

The SELLBYTEL Group completes the most successful half year in the history.

AWARDS

One of the world’s largest investment companies is awarded five stars by the magazine “Capital” and receives the highest point total. In the category “Service”, SELLBYTEL receives, together with its client, the highest point total.

LIVINGBRANDS wins the "Q2 GSO Golden Globe Award 2010" from Cisco.

SELLBYTEL and the Royal Bank of Scotland (RBS) receive “Certificate Award Austria 2010”.

SELLBYTEL establishes its 22nd international location Lisbon.

FACTS AND FIGURES

The SELLBYTEL Group employs over 4,000 people at 22 locations worldwide.

AWARDS

Two SELLBYTEL clients, both large investment companies, are awarded 1st and 3rd in the Mummert Study Rankings based on services provided.

SELLBYTEL wins the Siemens Supplier Award 2008 Gold thanks to its excellence as a strategic partner.

With Hewlett-Packard, SELLBYTEL wins the Supplier Quality Award 2008 from Renault Nissan.

The SELLBYTEL Group received 8 awards across many different categories this year.

FACTS AND FIGURES

The SELLBYTEL Group employs over 3,300 people at 18 locations worldwide.

AWARDS

LIVINGBRANDS, together with Cisco, won the German Marketing Association (Deutscher Marketing-Verband) award for Best Performance in Sales. The innovative winning sales concept was recognized by the the marketing industry.

HELPBYCOM and Henkel won the Service Globe for the most innovative idea in IT service management.

Mummert Study: SELLBYTEL client Pioneer Investment scored the highest possible point total (25 of 25 points) in the "Service" category.

In a service test by TeleTalk, SELLBYTEL client Arcor was the only tested provider to achieve the best marks in the “Customer Service/Call” category.

Recognition as SELLBYTEL client ABN AMRO was recognized as thecertificate provider with the "Best Service" by readers of the magazine DER AKTIONÄR (The Shareholder).

SELLBYTEL Spain won the Spanish Service Award for the best customer service rendered to its client VAESA (Volkswagen-Audi España, SA). The award appraises extraordinary service performance in customer satisfaction and service quality.

SELLBYTEL, together with its long-standing client Henkel, won the 2008 HelpDesk Award for the best help desk innovation.

According to a study by the German Institute for Service Quality (Deutsches Institut für Service-Qualität), SELLBYTEL, together with one of the biggest investment companies in Germany, offers the best service for Riester Pension investors compared to its competitors.

The SELLBYTEL Group records its most successful business year since
its founding and hires over 500 new employees.

AWARDS

Tested Best: The SELLBYTEL- operated AOL Service Hotline was the
“best-tested,” the according to communications magazine "Connect." The jury’s verdict: "AOL offers its customers the best hotline of all test candidates.  Telephones are manned by competent staff seven days a week, around the clock.” Mummert Study Rankings: SELLBYTEL client Activest Anleger-Service (Investor Service) scores the highest possible point total.

The SELLBYTEL Group enters the pharmaceutical market.

AWARDS

The SELLBYTEL-operated AOL support center wins BILD’s (which boasts Europe’s largest circulation of any publication) Sunday test, “Germany’s most important hotlines.The jury’s verdict: "The line was free 90% of the time – super! In addition, it offered the best telephone manners in the test: friendly, professional, and not pushy with potential new customers.” HELPBYCOM won a Service Globe. SELLBYTEL- operated hotline service for Epson won first place in an internal market study.

The introduction of LIVINGBRADS offers brands greater differentiation in providing services.

AWARDS

HELPBYCOM and client DB Systems won a Service Globe. SELLBYTEL won a Global Call Center Manager Award. HDI Site Certification scores the best marks worldwide for initial help desk certification.

A new international location is established in Barcelona. Its purpose is to service all target markets in Europe and Latin America in over 18 languages in the areas of sales, service and support.

AWARDS

HELPBYCOM won a Service Globe. SELLBYTEL-operated Customer Interaction Center for Compaq wins first place in the "High Tech" category at the CRM Grand Prix.

SELLBYTEL establishes the help desk service provider HELPBYCOM and thereby starts with a multi-brand strategy.

AWARDS

Service Globe for SELLBYTEL

Michael Raum is named Entrepreneur of the Year.

AWARDS

Nuremberg region JobStar. SELLBYTEL won a Service Globe.

SELLBYTEL establishes SELLBYTEL France in Lyon.

SELLBYTEL becomes part of the BBDO Group.

Michael Raum founds SELLBYTEL in Nuremberg, Germany.