Due to the successful partnership between SELLBYTEL and one of the leading IT companies we are currently looking for:

Training Specialist (m/f) - German 0716BI

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Your main tasks:
 
  • Supporting Operations Managers community as SME / Tool Specialist on tool usage, new release functionality and refreshers as required;
  • Investigate and identify process/tool gaps and work closely with different stakeholders to contribute to the End-to-End processes improvement in these areas;
  • Continue to engage on opportunities automation and outsource non value add processes;
  • Drive relationships with Partners and other stakeholders;
  • Focus on adding value for Sales and Partner
  • Preparation of training materials and walkthrough/training delivery to both external and internal teams
  • Capture metrics that matter, analyze and identify trending and accelerate areas of opportunity;
  • Assist internal teams and Partners in navigating through different tools/processes
  • Participate in tool testing and identify gaps or potential issues on new functionalities or tool enhancements Escalate critical issues raised by both internal/external teams and follow-up until resolution
 Our profile of preference:
 
  • Fluent in English;
  • Native/Fluent German
  • Proven experience in designing multiple training events in a corporate setting
  • Extensive knowledge of  instructional design theory and learning principles
  • Proven ability to master the full training cycle
  • Familiarity with traditional and modern training methods, tools and techniques
  • Sound decision making and organisational skills
  • Ability to present complex information to a variety of audiences
 What we offer:
 
  • Full time position;
  • Extensive training on market leading products;
  • Possibility to participate in a growing project;
  • Working place: Oeiras, Lagoas Park

 

 

SELLBYTEL Group GmbH
Edificio Qualidade Bloco A2, Av. Prof. Cavaco Silva
2740- Porto Salvo
Phone +351 21 120 2744
E-mail ed.letyblles@avliS.atiR

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