EXNESS is a universal broker, which works at Forex market and realizes the trading of CFD contracts using trading tools of five major exchangers. At present time the Company renders wide range of services for business dealing and realization of effective investments to its clients and partners.

SELLBYTEL provides sales, service and support for Exness. There are teams to support profiling and tele-marketing, both in a centrally managed hub and through in-country managed model. In addition to these, SELLBYTEL provides management, training and dedicated reporting support for the successful deliveries of the project.

Training Manager (Malaysia) – APAC (m/f)

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Your Main Task
  • Manage the performance and resources of the training & development department at all locations and programs to ensure effective and responsive delivery of services to all employees.
  • Provide opportunities for ongoing development
  • Conduct Career Stage profiling assessment and devise a career stage plan for the program
  • Coach for QA and trainers to ensure the appropriate Call Management processes are being followed : planning, execution, closing
  • Responsible for establishing a corporate quality assurance system that promotes customer satisfaction, which would positively influence that financial performance
What we need from you?
  • Bachelor's Degree required
  • Excellent communication skills both verbal and written
  • Professional and cooperative, to ensure an effective working partnership with stakeholders, subject specialists and staff
  • Attention to details, strong problem resolution skills, strong negotiation skills, ability to build strong relationships and credibility with client and employees
  • Familiarity with traditional and modern training method (mentoring, coaching, on the job or in classroom training,elearning, workshops, simulations etc)
  • Experience in Forex Industry will be an added advantage
  • Work location: Kuala Lumpur, Malaysia
Our Offer
  • Schedule: Full-Time
  • Attractive remuneration package
  • Great career progression and development for outstanding achievers
  • NearbyLRT station
  • Vibrant & energetic office culture



Unit 25-01, Integra Tower, Level 25, 182 Jalan Tun Razak
50400 Kuala Lumpur
Phone +603 2787 5904
E-mail moc.letyblles@natamaG.yerffeJ


Location on Flickr