Are you interested in Fashion?
We are looking for a Customer Service Advisor for a leading Fashion Brand in Spain.

French Customer Representative - Fashion (m/f) 0517T

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Main tasks
  • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.)
  • Maintain service and product knowledge and expertise associated with applications specific to individual customers

We offer
  • Part-time (35hrs/week) and Obra y Servicio Contract for the sales period until the end of July with the posibilty to extend
  • Schedule:
  • Monday - Friday from 15:00 to 22.00
  • Opportunity to join an international team

Requirements
  • French native speaker
  • Fluent English or Spanish
  • Working knowledge of IT Platform, equipment, and applications, Windows/MS Office/ internet configuration
  • Good disposition to work in a customer service environment
  • Customer care skills - ability to listen to and understand the customers' need
  • Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

 

 

SELLBYTEL Group S.A.
Avda. Diagonal 197, 12ª planta
08018 Barcelona
Teléfono +34 93 4005 000
E-mail se.letyblles@sretiurceR_RH

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Sede en Flickr