HELPBYCOM

The highest levels of 24/7 support. 

From helping individual users to complex IT management solutions, HELPBYCOM specializes in efficient support. We offer:

  • Help Desk solutions - First and Second Level Support
  • Service Desk solutions
  • Field Service

Our experts can implement specialized service desk models for any IT environment, eliminate vulnerabilities and even coordinate operational units. As the central point of contact for all IT issues,  our qualified specialists have the expertise to solve any problem at any time around the clock in any of 25 different languages – on location in person if necessary. And thanks to our unparalleled rate of resolution, HELPBYCOM can reduce downtime and increase the productivity of your employees.

Contact

Volker Haessler
Managing Director

DO YOU HAVE QUESTIONS OR WANT MORE DETAILS?

Then contact me:

Tel.:  +49 (0) 911 9339 3611

Fax:  +49 (0) 911 9339 1600

Volker.Haessler@helpbycom.de

Case studies

Our clients
Air Plus
Allianz
Bahn BKK
BIG
Cisco
EPSON
Frankfurter FONDSBANK
Generali Gruppe
Google
HP
Lufthansa
mydays
NetApp
Nutricia
PIONEER Investments
The Royal Bank of Scotland
Thomas Cook
Tui
Samsung
STAEDLER
vodafone
Volkswagenversicherung