SELLBYTEL Services Sdn Bhd (APAC - HUB) has taken advantage of this since the establishment of our hub in Kuala Lumpur in 2011. Since then we have been continuously expanding our services to new geographic areas and business fields. Accordingly, we are currently intensifying our services within the trading, internet, software and computing industries. We have just extended, for instance, our services in inside sales, virtual support and service for many key Asian markets.

The central role of the Asia-Pacific region in the global economy is undisputed – this becomes evident both in demographic and economic terms. The region is not only home to about half of the world’s population, but also comprises some of the most dynamic global economies.

Virtual Sales Support Specialist (Hindi/Urdu) - APAC (m/f)

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Your Main Task:
  • Working with clients to document the customer's requirements and the scope of non-complex service deals
  • Creation of sales pricing/quotations and Service Order Forms
  • Execute the sales process for the opportunity
  • Responsible for following the approved Delegation of Authority and the Deal Execution process to obtain the requisite approvals for the sales opportunity
  • Liaising with resource management team to identify potential resources for the project
  • Submitting the Services Order Form to the customer for signature. Following through to obtain the formal and signed document from the customer
  • Maintain CRM entry (sales opportunity) for incoming deal requests
  • Create and approve Work Order/Contractual Documents
  • Tracking of each request maintained in a common deal request log
  • Monitoring and facilitating the process of Services Engagement renewals for our Annuity/ Subscription service business
  • Orchestration and follow up on Services Engagement renewal process across a total volume of 30-50 contracts per year

 What we need from you:
  • Associate's Degree required, Bachelor's Degree preferred
  • Excellent communication skills both written and verbal in Hindi/Urdu and English
  • Min. 2 years of working experience preferred
  • Ability to follow a structured process to capture the customer requirements
  • Ability to follow defined processes for deal processing and assure high quality of output
  • Usage of internal (Client) systems per instruction
  • Experience and knowledge in sales support activities preferred

Our Offer:
  • Schedule: Full-Time
  • Great career progression and development for outstanding achievers
  • Covered connections to LRT station
  • Vibrant & energetic office culture

 

 

SELLBYTEL Services Malaysia Sdn Bhd
Unit 25-01 The Integra Tower, 182 Jalan Tun Razak
50400 Kuala Lumpur
Phone
E-mail moc.letyblles@CAPA.tnemtiurceR

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