SELLBYTEL | Webhelp Group SELLBYTEL is now part of Webhelp!

We are excited about our new partnership with Webhelp - and the highest standard of customer experience we will continuously provide.
Find out more here and stay tuned for changes and updates during this exciting time of transition.

Deal Manager (m/f) - German Speaker 1218G

APPLY NOW Recommend this job

  • Managing the whole deal lifecycle management for specific deal types upon defined parameters utilizing effective and efficient methodologies.

Your main tasks

  • Manage sales and customer expectations on time-to-completion for a given project
  • Manage exceptions and escalations, handling customer expectation and satisfaction
  • Act as a single point of contact for all deal related activities/updates
  • Accountable for the execution, health and success of his/her deals
  • Once the deal is sensed and relationship agreed with customer ops, segment ops, country ops, partner ops and/or DMO leader
  • Follow a structured workflow management set of activities
  • Customer facing interactions/engagements as agreed upfront
  • Responsible for continuously engaging with stakeholders to realize gaps and drive efficiencies
  • Case creation, escalation and resolution (on behalf of customer/sales)

Our profile of preference

  • Native/Proficient German
  • Fluent in English
  • Excellent analytical and communication (both verbal and written) skills
  • Strong communication and interpersonal, problem solving as well as decision making skills
  • Experience in working in multicultural and international environment
  • Reliable, responsible, self-driven, result orientated personality

What we offer

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Several company partnerships with great discounts (gym, pharmacy, health insurance, etc)
  • Initial and continuous paid training on market leading products and various career development trainings
  • Possibility to participate in a growing multicultural project
  • Work place: Oeiras, Portugal



Edificio Qualidade Bloco A2, Av. Prof. Cavaco Silva
2740- Porto Salvo
Phone +351 21 120 27 48
E-mail ed.letyblles@adiemla.anaoj


Location on Flickr