SELLBYTEL | Webhelp Group SELLBYTEL is now part of Webhelp!

We are excited about our new partnership with Webhelp - and the highest standard of customer experience we will continuously provide.
Find out more here and stay tuned for changes and updates during this exciting time of transition.
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We are currently looking for a Customer Representative for a leading hospitality company

German Customer Representative - Travel (m/f) 0119A

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Responsibilities

  • Exceed daily, weekly and monthly targets
  • Achievement orientated
  • Keep the knowledge of customer's products, pricing, promotions, process and procedures
  • Adhere to process policy and procedures
  • Customer experience oriented

We offer

  • Full-time (39 hours/week) and long-term contract
  • Monday to Friday: from 9:00 to 00:00 (rotative)
  • Internal Development Program
  • Opportunity to join an international team

Essential Skills and Knowledge
  • Native level of German + high level of English
  • Minimum 1 year experience in contact center experience
  • Team Spirit
  • Excellent Customer Service and interpersonal skills
  • Effective at problem solving and finding solutions
  • Is resilient, patient in dealing with challenging situations and is able to influence positively to provide a win:win solution

Essential Behaviours

  • Passion for travel
  • Results driven
  • Willing to go the extra mile to add value for the business and Customers Pro-active
  • Customer focused and has desire to go the extra mile for the customer
  • Positive and enthusiastic
  • Flexible
  • Reliable, responsible

  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

 

 

SELLBYTEL
Avda. Diagonal 197
08018 Barcelona
Phone +34 93 4005 000
E-mail se.letyblles@snop.trebla

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