SELLBYTEL | Webhelp Group SELLBYTEL is now part of Webhelp!

We are excited about our new partnership with Webhelp - and the highest standard of customer experience we will continuously provide.
Find out more here and stay tuned for changes and updates during this exciting time of transition.
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Partner Led German Speakers (m/f) - 119AZ

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Mission



The primary role is the tracking & reporting of partner sales orders to the various internal departments. Primary contact between the Sales Operations to ensure timely delivery of product. Communicates priorities and expedites to Sales Operations. Plans and works with Sales Operations, to resolve and execute priority orders. Works cross functionally with multiple departments to ensure timely delivery of partner sales orders




Task


 
  • Order Management - since the order is placed in the system, until all process is completed
  • Run and analyze reports in order to follow the appropriate direction
  • Prioritize critical issues according to their urgency and importance
  • Establish a network of internal contacts between different stakeholders and organizations for transactional support needs
  • Providing transactional support, in terms of administrative work, bridging between the Customer & Partner Experience organization, Sales agents and specific Partners
  • Business Support in order to improve productivity of Sales, Customer & Partner support teams
  • Inbound and outbound management of requests through case management tool (CRM – Salesforce)
  • Understanding, reviewing operational reports and act according to the findings



Profile


 
  • At least 2 years of experience in Business/Commercial support
  • Experience in IT Companies is a plus
  • Proficient in English
  • Proficient in German
  • Second Language (add value)
  • Very good Ms Office (Excel) knowledge
 


Offer


 
  • Competitive salary
  • Flexible working hours
  • Possibility to participate in a growing and multicultural environment
  • Paid training
  • Local of work: Portugal, Oeiras

 

 

Sellbytel Group GmbH


Phone +351 210 118 991
E-mail ed.letyblles@sepoL.anaiD

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