SELLBYTEL | Webhelp Group SELLBYTEL is now part of Webhelp!

We are excited about our new partnership with Webhelp - and the highest standard of customer experience we will continuously provide.
Find out more here and stay tuned for changes and updates during this exciting time of transition.

SELLBYTEL Services Sdn Bhd (APAC - HUB) has taken advantage of this since the establishment of our hub in Kuala Lumpur in 2011. Since then we have been continuously expanding our services to new geographic areas and business fields. Accordingly, we are currently intensifying our services within the trading, internet, software and computing industries. We have just extended, for instance, our services in inside sales, virtual support and service for many key Asian markets.

The central role of the Asia-Pacific region in the global economy is undisputed – this becomes evident both in demographic and economic terms. The region is not only home to about half of the world’s population, but also comprises some of the most dynamic global economies.

Virtual Customer Support Specialist (Africa) - APAC (m/f)

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Your Main Task
  • Provide a high quality customer support experience for end user thru phone, live chat and email, in order to increase overall customer satisfaction
  • Attend to customer’s queries pertaining to funds transfer issues, insufficient funds that it transacted on Exness exchange platform
  • Calculate the ROI for relevant investments

What we need from you
  • Associate's Degree is required, Bachelor's Degree is preferred
  • Native/Excellent communication ability both written and verbal in Native Language & English
  • Ability to work shifts
  • Ability to work well on your own and also as part of a team
  • Proven demonstration of analytical and problem solving skills
  • Experience in Financial/Forex trading will be an added advantage
  • Work location: Kuala Lumpur, Malaysia

Our Offer
  • Schedule: Full-Time
  • Attractive remuneration package
  • Great career progression and development for outstanding achievers
  • Covered connections to LRT station
  • Vibrant & energetic office culture.



SELLBYTEL Services Malaysia Sdn Bhd
Unit 30 The Integra Tower, 182 Jalan Tun Razak
50400 Kuala Lumpur
Phone +603 2787 5928
E-mail moc.letyblles@ym.tnemtiurcer


Location on Flickr