SELLBYTEL | Webhelp Group SELLBYTEL is now part of Webhelp!

We are excited about our new partnership with Webhelp - and the highest standard of customer experience we will continuously provide.
Find out more here and stay tuned for changes and updates during this exciting time of transition.
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Are you interested in working for a world-renowned fashion brand?

Do you want to work in sunny Barcelona?

Our company

Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 100 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Our offices are located in the heart of Barcelona in the @22 district very close to the beach, public transport, the Glories shopping mall & restaurants.

Fashion Customer Representative - Polish Market (m/f/d) 0919AB

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Your future project

  • The brand you will work for is an internationally famous multinational which designs, manufactures and markets women's, men's and children's clothing and accessories
  • We want to inspire through your passion for style and culture. Attention to the small details and a modern design are part of our Mediterranean and contemporary style

Join our exciting and successful team to enter the fashion world

Your role

  • As a Customer Service Advisor, you'll work directly with clients by email and phone to offer solutions for all their inquiries
  • The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior

Hours and Benefits

  • 30 hours/week: Monday to Friday from 09:00 to 15:00 or from 15:00 to 22:00 for the Polish market
  • 30 hours/week: Monday to Friday from 10:00 to 16:00 or from 16:00 to 21:00 for the Portuguese market
  • "Obra y Servicio" contract until the end of January with possibility to extend
  • Ongoing training
  • Possibility to grow within the company

Why apply?

  • A large variety of discounts with our partners
  • Free weekly and after work activities
  • We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
  • Real growth opportunities to progress
  • New and modern office in the Poblenou area
  • Receive a bonus starting from 300 euros for referring your friends

Our expectations

  • You are open minded and flexible, and you can fit your own style into the team
  • You love helping people and client satisfaction is important to you
  • You have an outgoing, enthusiastic and engaging personality
  • You enjoy working in a dynamic and multicultural work environment
  • Team spirit is important to you!

Your contributions

  • You are native in Polish
  • You are fluent in English or Spanish
  • You can handle high volume under pressure
  • You are a fast learner
  • You are highly computer literate
  • You have great communication skills and are people oriented

If you identify with this, JOIN US!

Career opportunities

  • If you are interested in growth, our high performers can move to our social media team, become a trainer/mentor, quality analyst, or move into management

 

 

SELLBYTEL | Webhelp Group
Avda. Diagonal 197
08018 Barcelona
Phone +34 93 4005 000
E-mail se.letyblles@snop.trebla

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