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Sales Support Specialist with Italian (m/f/d) 1019AB

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The role of the RSPM is to manage proactively 3DP Service Partners to achieve the following goals. Grow, Support, Customer Experience. As well the Remote Service Partner Manager supports the channel partners on the resolution of day to day topics around 3D Printing procedures and accelerate the adoption of HP Multijet Fusion products by building a competitive advantage through a lean support experience in the 3D printing market

Responsibilities

  • Identify candidates to become service partner
  • Audit partner capabilities and resources
  • Enable partner to operate with HP services
  • Support servicing to end customer
  • Performance Monitoring
  • Monthly Business Reviews with Partners

Conditions

  • Full-time, 39 hours/week
  • Long-term contract
  • Opportunity to grow in an international company
  • International and dynamic environment in Barcelona
  • High possibilities to grow inside the company
  • Relocation package for people moving from another country

Requirements

  • Native Italian, fluent English
  • University degree in Sales & Marketing or equivalent
  • Excellent communication skills
  • Excellent knowledge of MS Office
  • At least 2 years working as Key Account Manager in the IT sector
  • Excellent organizational and administrative skills
  • Logical mind & business awareness
  • High affinity for numbers and systems
  • Ability to work under pressure to meet deadlines
  • Motivated, flexible and reliable
  • Good interpersonal and team-working skills
  • Good presenting/training skills
  • Develops and maintain plans, strategies and cases while performing all activities including functional, system, regression, performance and productivity behavior
  • Analyzes results to ensure existing functionality and recommends corrective action
  • Heavy customer focus
  • Attention to details

*Recruitment processes do not discriminate candidacies by age/disability/ethnic/marital status/gender/nationality/ideology/politic/race/religion/sexual orientation*

 

 

SELLBYTEL | Webhelp Group
Avda. Diagonal 197
08018 Barcelona
Phone +34 93 4005 000
E-mail se.letyblles@snop.trebla

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