SELLBYTEL | Webhelp Group SELLBYTEL is now part of Webhelp!

We are excited about our new partnership with Webhelp - and the highest standard of customer experience we will continuously provide.
Find out more here and stay tuned for changes and updates during this exciting time of transition.

2019-04-01, Nuremberg

Customer service and satisfaction at top levels

Just like in all industries, customer service is also important in fashion retail, as your representation of a product paints an image of value and utility in the mind of the customers. It plays a decisive role in their preference of your product over other brands. And as the integration of social media customer service continues to grow, customers nowadays have numerous opportunities to inform themselves through social media platforms, read fashion magazines and product reviews before deciding on which product to go with. 

And with many years of experience, SELLBYTEL |Webhelp continues to support clients in the fashion industry by taking care of: 

  • Customer Service
  • Pre-and post-sales information
  • Online & Offline Shop Management
  • Complaint Management
  • Social Media Management

Since last year, we extended our portfolio by adding remote work solutions in the fashion industry from our experts INVIRES. Our service specialists cover a wide range of languages in the German, Croatian, Romanian, Hungarian, Czech and Slovakian markets for our client a multinational fashion company. 

Read our latest case study to get an insight into our high service quality. 

Would you also like to benefit from our virtual set-up in customer service, sales, technical support and back office? 

Get in touch:

Thomas Soria-Galvarro
Managing Director
Tel: 0911-9339 3258