Customer service and satisfaction at top levels
Just like in all industries, customer service is also important in fashion retail, as your representation of a product paints an image of value and utility in the mind of the customers. It plays a decisive role in their preference of your product over other brands. And as the integration of social media customer service continues to grow, customers nowadays have numerous opportunities to inform themselves through social media platforms, read fashion magazines and product reviews before deciding on which product to go with.
And with many years of experience, SELLBYTEL |Webhelp continues to support clients in the fashion industry by taking care of:
- Customer Service
- Pre-and post-sales information
- Online & Offline Shop Management
- Complaint Management
- Social Media Management
Since last year, we extended our portfolio by adding remote work solutions in the fashion industry from our experts INVIRES. Our service specialists cover a wide range of languages in the German, Croatian, Romanian, Hungarian, Czech and Slovakian markets for our client a multinational fashion company.
Read our latest case study to get an insight into our high service quality.
Would you also like to benefit from our virtual set-up in customer service, sales, technical support and back office?
Get in touch:
Tel: 0911-9339 3258